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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of meeppalace _YT

meeppalace _YT

April 16, 2025

5  out of  5
rating by meeppalace _YT
"Best company and best customer service around! Kaylee and Jennifer are wonderful sales reps! Alex Ly."
We responded:
"Thank you for sharing Alex, glad we were able to provide a great experience for you!"
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Sue Lewis

April 16, 2025

5  out of  5
rating by Sue Lewis
"Very friendly and efficient staff."
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Matt Wolven

April 16, 2025

5  out of  5
rating by Matt Wolven
"Kaylee was extremely helpful and very polite and professional I’m happy to say I’m glad that I switched insurance companies"
We responded:
"Thank you for the kind words! "
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Kathy Lester

April 14, 2025

5  out of  5
rating by Kathy Lester
"JC Spears State Farm is always so helpful! We have been there for many years and no matter if it’s a new car purchase or a student discount they are so knowledgeable and try to get us the best coverage for the money."
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Rick Rose

April 10, 2025

5  out of  5
rating by Rick Rose
"This company has been my insurance agent for decades. The staff there are super capable and actually listen to what the customer wants, then finds a way to make it work."
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Lyssa

April 1, 2025

5  out of  5
rating by Lyssa
"Great Customer Service and low rates. Very understanding people."
We responded:
"Thank you for the kind review!"
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Herman Harless

March 26, 2025

5  out of  5
rating by Herman Harless
"I am pleased to have J.C. Spears / State Farm as my Insurance partner. Every experience has been professional and courteous. I've found them well informed and helpful. I've trusted them with my insurance needs feel confident in that decision."
We responded:
"Thank you for the kind review, Herman!"
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Tony

March 21, 2025

5  out of  5
rating by Tony
"State farm has always had my back, since I was 15, professional and courteous, Kaylee saved me money on my bill, I recommend J.C Spears office."
We responded:
"Tony, we are happy to hear you have a great experience with State Farm, and our office!"
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Daniel Aldridge

March 11, 2025

5  out of  5
rating by Daniel Aldridge
"Great and cheap place to get auto insurance"
We responded:
"Glad we could help, Daniel!"
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Donna Miller

March 1, 2025

5  out of  5
rating by Donna Miller
"It was so easy getting more than expected with switching insurance to state farm. The best part is that I saved money."
We responded:
"Donna, thank you for sharing and we are happy you had a good experience!"
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Caitlyn Miller

February 28, 2025

5  out of  5
rating by Caitlyn Miller
"Has been more than helpful"
We responded:
"We are always happy to help, Caitlyn!"
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Emily Dodrill

February 18, 2025

5  out of  5
rating by Emily Dodrill
"Always wonderful service! Kaylee and Jennifer are always so helpful with answering any questions I may have, and processing requests quickly. They are incredibly dependable, which is exactly what you need in an insurance provider. I’ve been a customer since I was 16 years old, and I don’t plan on changing that in the future!"
We responded:
"Thank you for sharing, Emily!"
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Norma Cross

February 15, 2025

5  out of  5
rating by Norma Cross
"Very professional and knowledgeable to work with."
We responded:
"Thank you for the kind review!"
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Dave Clark

February 13, 2025

5  out of  5
rating by Dave Clark
"JC Spears are very helpful and courteous. We have had a couple of claims and through JC Spears, we received fast service! 5 out of 5 in my opinion."
We responded:
"Thank you for the kind review! Glad we were able to help!"
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Mark Cunningham

February 13, 2025

5  out of  5
rating by Mark Cunningham
"I have been a State Farm customer for many years and they have always taken good care of all of my insurance needs, the staff here are always nice and helpful with any questions I may have, I highly recommend the office of J.C. Spears, great people!!"
We responded:
"Thank you for sharing, Mark!"
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Cheryl Craigo

February 13, 2025

5  out of  5
rating by Cheryl Craigo
"Been with State Farm for years never been disappointed in their service"
We responded:
"We are happy to hear that you are satisfied with our service! Thank you for sharing!"
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Pam Bayes

February 13, 2025

5  out of  5
rating by Pam Bayes
"Great insurance company,Whatever your needs might be no matter which representative is there and available to help you,you will receive outstanding service . Audrey, Jennifer, Kaylee ,Morgan are there to provide excellent service.Easy availability to pay your insurance over the phone or in person is also a convenient service."
We responded:
"We appreciate your review, Pam and we are glad we could help!"
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Christina Ayash

February 11, 2025

5  out of  5
rating by Christina Ayash
"Great rates, very friendly!"
We responded:
"Thank you for sharing! "
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Scott Nidy

February 11, 2025

5  out of  5
rating by Scott Nidy
"I have always received top flight service. I have multiple policies through Mr. Spears office and I've had no issues with any policy. His team at his office is always very helpful and courteous. Keep up the good work."
We responded:
"That is great to hear, Scott! We are happy to help!"
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KENDALL NIDY

February 11, 2025

5  out of  5
rating by KENDALL NIDY
"JC spears State Farm is wonderful! They are so helpful and always there when I need them. If I have to leave a message I get a call right back. Very knowledgeable"
We responded:
"Thank you for the kind review!"
Profile photo of JILLYA MCCOWN

JILLYA MCCOWN

February 11, 2025

5  out of  5
rating by JILLYA MCCOWN
"I can’t say enough how easy they have made everything for my family. I have a husband who loves to trade trucks often and it’s always a smooth transaction. On top of this, I see my insurance guys name on all the youth sport fences around town."
We responded:
"Thank you for the review!"
Profile photo of Devin Garrett

Devin Garrett

February 10, 2025

1  out of  5
rating by Devin Garrett
"They have a very unprofessional team of employees that abruptly hung up on my twice when trying to cancel my policy, they kept raising my premium every month. Be ill advised if you own a Dodge Ram as they like to raise your premiums with those. My policy was supposed to be less than $80/month but charged a total of $120/month."
We responded:
"Devin, we are sorry to hear you feel this way. As we discussed with you, the team member that answered the phone when you initially called is Deaf and uses a special device to hear. She was unable to hear you at the time, and thus hung up because she thought no one was on the phone. We immediately called you back and handled the transaction as requested. While on the phone you voiced zero concern and did not mention anything about being upset. I wish you would have mentioned your displeasure over the phone rather than in a Google review. Our office is incredibly professional and would never purposefully hang up on some one. This review is a misrepresentation of how the situation went, and I would encourage you to call the office and discuss your concerns with me directly. Have a great day!"
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Brandon Johnson

February 10, 2025

5  out of  5
rating by Brandon Johnson
"I'd been with Allstate for the last 8 years and I'm glad I switched! Kaylee was so helpful and I was able to switch without having to go in to the office and miss work . Thank yall so much for making the switch easy and saving me some money !!!!"
We responded:
"Thank you for the kind review, Brandon!"
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Darla Poff

January 29, 2025

5  out of  5
rating by Darla Poff
"The employees are always very helpful. We dropped by today and they were able to print out a copy of our insurance card in no time at all."
We responded:
"Thank you for the kind review, Darla!"
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Mitzi McCleary

January 24, 2025

5  out of  5
rating by Mitzi McCleary
"I cannot say enough "Good" points, Saving annually over $300 + Dollars, with State Farm Insurance!!! Jennifer, the agent I dealt with gave me the utmost attention, brilliant deductions and again is saving me money!!! I really appreciate State Farm & Staff."
We responded:
"Thank you for sharing. We are happy that you had a great experience with our office!"