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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jimmy Reed

Jimmy Reed

April 8, 2026

5  out of  5
rating by Jimmy Reed
"Searched for weeks for a very reasonable price for coverage of our vehicle. Found it. Search is over! Very professional staff. Beyond satisfied"
We responded:
"Thank you, Jimmy, for sharing your experience. It's wonderful to hear that you found the coverage you were looking for and that our team made a positive impression. Your satisfaction is our priority, and we're glad to have been able to meet your needs."
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Dale Reid

April 7, 2026

5  out of  5
rating by Dale Reid
"Great people they great to work with and very helpful"
We responded:
"Thank you for sharing, Dale!"
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Syd Young

April 7, 2026

5  out of  5
rating by Syd Young
"Super easy to work with and got me a much cheaper rate than my former insurance. Very responsive and quick to answer any questions. Cannot recommend enough!"
We responded:
"Thank you, Syd, for sharing your experience. It's great to hear that you found the process easy and that we could offer you a better rate. Being responsive and addressing your questions quickly is important to us, and your recommendation means a lot. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Brittney Miller

April 7, 2026

5  out of  5
rating by Brittney Miller
"The JC Spears team is great. Kaylee follows up to make sure you’re taking advantage of any savings. After 15 years with Erie, I made the switch and have been very happy with both the rates and the service."
We responded:
"Thank you, Brittney, for sharing your experience with us. It's wonderful to hear that Kaylee has been helpful in ensuring you benefit from available savings. We're delighted that you made the switch after 15 years with Erie and are pleased with both our rates and service. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
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Matt Norris

April 7, 2026

5  out of  5
rating by Matt Norris
"Unbeatable service and price! Saved me so much money this year."
We responded:
"Thank you, Matt, for sharing your experience with us. It's wonderful to hear that our service and pricing have made a positive impact for you this year. Your feedback is greatly appreciated and motivates us to continue providing exceptional service. "
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Carl Thomas

April 6, 2026

5  out of  5
rating by Carl Thomas
"Haven't had any problems."
We responded:
"Thank you, Carl, for sharing your positive experience with us. It's great to know that everything has been going smoothly for you. Your feedback is truly appreciated, and we're here to assist you whenever you need."
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Andrew Albert

April 6, 2026

5  out of  5
rating by Andrew Albert
"Great staff, they provide very efficient and friendly service."
We responded:
"Thank you, Andrew, for sharing your positive experience with us. It's wonderful to hear that our staff provided you with efficient and friendly service. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Donald Kelley

April 2, 2026

5  out of  5
rating by Donald Kelley
"Great team and always helpful"
We responded:
"Thank you, Donald, for your kind words and the perfect rating. We're delighted to hear that our team has been helpful to you. Your feedback is greatly appreciated and motivates us to continue providing excellent service. "
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Dave V

April 2, 2026

5  out of  5
rating by Dave V
"I have been very satisfied with mt insurance experience. Mr. Spears picked a winner in hiring Audrey Spradling."
We responded:
"Thank you, Dave, for sharing your positive experience with us. It's wonderful to hear that Audrey has made such a great impression. We appreciate your feedback and are delighted to know that you're satisfied with your insurance experience. Your support means a lot to us!"
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Shaun

April 2, 2026

5  out of  5
rating by Shaun
"Best service to have. I was grandfathered in from the old rep that worked my area. The staff is the same and they are helpful."
We responded:
"Thank you, Shaun, for sharing your experience with us. We're delighted to hear that our team has continued to provide the helpful service you expect. It's wonderful to know that the transition from your previous representative has been smooth and that our staff has been able to meet your needs. Your feedback is greatly appreciated and encourages us to keep delivering the best service possible."
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Bev Michael

April 1, 2026

5  out of  5
rating by Bev Michael
"Easy to reach and provide that personal touch!"
We responded:
"Thank you, Bev, for your wonderful feedback! It's great to hear that you find us easy to reach and appreciate the personal touch we strive to provide. Your satisfaction is important to us, and we're glad to know we're meeting your expectations."
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Bob Phillips

April 1, 2026

5  out of  5
rating by Bob Phillips
"State Farm is always there to provide excellent service! Every question gets an immediate professional response! I would recommend this branch to friends and family!"
We responded:
"Thank you, Bob, for sharing your positive experience with us! It's wonderful to hear that our team has been able to provide you with excellent service and prompt responses to your questions. Your recommendation to friends and family means a lot to us. We're committed to maintaining the high standards you’ve come to expect."
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Thomas Parks

April 1, 2026

5  out of  5
rating by Thomas Parks
"Great affordable rates an paying is easy also I love the drive safe an save great insurance company"
We responded:
"Thank you, Thomas, for sharing your positive experience. It's wonderful to hear that you find our rates affordable and the payment process easy. We're glad you love the Drive Safe & Save program. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Deb Myers

April 1, 2026

5  out of  5
rating by Deb Myers
"Love the customer service. Answers my questions in a timely manner."
We responded:
"Thank you, Deb, for sharing your positive experience with us. We're delighted to hear that our customer service met your expectations and that your questions were answered promptly. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Melinda Meredith

April 1, 2026

5  out of  5
rating by Melinda Meredith
"They are the only insurance company ive used since I started driving at 16 and I'm almost 65! That tells it all"
We responded:
"Thank you, Melinda, for sharing your experience with us. It's truly an honor to have been your choice for insurance for so many years. Your trust and loyalty mean a great deal, and we're grateful to have been part of your journey. If there's anything you need, feel free to reach out."
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Troy Moss

April 1, 2026

5  out of  5
rating by Troy Moss
"Great agents here. It’s been a pleasure dealing with Kaylee!"
We responded:
"Thank you, Troy, for sharing your positive experience with us. We're delighted to hear that Kaylee has been a pleasure to work with. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Jeff Cecil

March 31, 2026

5  out of  5
rating by Jeff Cecil
"Everyone at the office was friendly and helpful"
We responded:
"Thank you, Jeff, for sharing your positive experience with us. It's wonderful to hear that our team was friendly and helpful during your visit. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Beth Given

Beth Given

March 31, 2026

5  out of  5
rating by Beth Given
"Jeniffer Nidy McCoy is great!! She is very responsive and communicates well & she is very knowledgeable and understanding. I recommend her for anyone interested in quotes or needing any insurance coverage!"
We responded:
"Thank you, Beth, for sharing your positive experience with Jeniffer It's wonderful to hear that her responsiveness, communication skills, and expertise made such a great impression. Your recommendation means a lot, and we're delighted to have been able to assist you with your insurance needs."
Profile photo of JENNIFER SCHOETTKER

JENNIFER SCHOETTKER

March 31, 2026

5  out of  5
rating by JENNIFER SCHOETTKER
"They helped us find discounts for auto and home insurance! For better coverage"
We responded:
"Thank you, Jennifer, for sharing your experience! It's wonderful to hear that you found the discounts and coverage options beneficial for your auto and home insurance. We appreciate your feedback and are glad to have been able to assist you. Your satisfaction is important to us, and we're here to help whenever you need."
Profile photo of Troy Dytzel

Troy Dytzel

March 31, 2026

5  out of  5
rating by Troy Dytzel
"He helped get home insurance"
We responded:
"Thank you for sharing your feedback. It's wonderful to hear that you had a positive experience with your home insurance needs. Your satisfaction is important to us, and we're glad to have been of assistance. If there's anything else you need, feel free to reach out."
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Wes Beals

March 31, 2026

5  out of  5
rating by Wes Beals
"Great people. Always eager to help"
We responded:
"Thank you, Wes, for your kind words and perfect rating. It's wonderful to hear that our team has been able to provide the help you need. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Profile photo of Gina Arsenault

Gina Arsenault

March 31, 2026

5  out of  5
rating by Gina Arsenault
"It was the greatest experience buying an auto policy when moving back to WV. It was very easy, efficient and very affordable!!!"
We responded:
"Thank you for the review, Gina! Glad we could help!"
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Melissa Johnson

March 31, 2026

5  out of  5
rating by Melissa Johnson
"Great rates and staff working there"
We responded:
"Thank you for sharing!"
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Sally Stuyvesant

March 31, 2026

5  out of  5
rating by Sally Stuyvesant
"Great customer service with care."
We responded:
"Thank you, Sally, for sharing your positive experience. It's wonderful to hear that you appreciated the customer service and care. Your feedback is greatly valued and motivates us to continue providing excellent service."
Profile photo of Chad Foss

Chad Foss

March 31, 2026

5  out of  5
rating by Chad Foss
"Always professional and super friendly!!"
We responded:
"Thank you, Chad, for sharing your positive experience with us. It's wonderful to hear that you find our team both professional and friendly. Your feedback is greatly appreciated and motivates us to continue providing excellent service."