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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mark Lane

Mark Lane

January 6, 2026

5  out of  5
rating by Mark Lane
"Saved me $800/ year on my auto Insurance."
We responded:
"Thank you for the kind review Mark. I am happy we could save you some money!"
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Adrienne Smith

January 6, 2026

5  out of  5
rating by Adrienne Smith
"Everyone is always nice and friendly. Always helpful"
We responded:
"Thank you for sharing, Adrienne!"
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TERRELL SMITH

December 19, 2025

5  out of  5
rating by TERRELL SMITH
"When the other companies were trying to charge both arms and both legs for full coverage Kaylee from the Saint Albans,WV reached out to me and gave me great news and a great price. I’m now a loyal and dedicated customer. Thanks so much"
We responded:
"Thank you for the kind review, Terrell!"
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Monte Williams

December 9, 2025

5  out of  5
rating by Monte Williams
"Very friendly Want what best for the client? Great prices can’t ask for a better insurance company."
We responded:
"We are happy to help Monte!"
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Dale Reid

December 8, 2025

5  out of  5
rating by Dale Reid
"Great people they great to work with and very helpful"
We responded:
"Thank you for sharing, Dale!"
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Jessica Carter

December 8, 2025

5  out of  5
rating by Jessica Carter
"Very good people and very responsive, excellent service and friendly, highly knowledgeable and helpful I recommend anytime"
We responded:
"Thank you for the kind words Jessica!"
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Carol Skidmore

November 24, 2025

5  out of  5
rating by Carol Skidmore
"Jennifer was very prompt, friendly and professional and was very helpful. They're prices are competitive and quotes are accurate. I definitely recommend State Farm and their team of knowledgeable professionals."
We responded:
"Carol, thank you for sharing. We pride ourselves on our professionalism!"
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Gus Taylor

November 20, 2025

5  out of  5
rating by Gus Taylor
"I called with a few questions about bundling home and auto insurance. Kaylee was extremely helpful and knowledgeable."
We responded:
"Thank you for sharing, Gus!"
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Gavin Harman

November 16, 2025

5  out of  5
rating by Gavin Harman
"Friendly staff and they look to get you a good deal. They even mailed me a card for my birthday. Thank you!!"
We responded:
"Thank you for the kind review, Gavin!"
Profile photo of Kauvon Frieson

Kauvon Frieson

November 14, 2025

5  out of  5
rating by Kauvon Frieson
"I switched from my old insurance company and Kaylee was able to drop my rates by $170! Everyone is always very professional as well!"
We responded:
"Kauvon, we are happy you switched and were able to save some money!"
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Cheryl Pinckney

November 4, 2025

5  out of  5
rating by Cheryl Pinckney
"Excellent service, Morgan Lewis was great to work with."
We responded:
"Thank you for sharing, Cheryl!"
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Jolly Mosh

October 29, 2025

5  out of  5
rating by Jolly Mosh
"I work for an out of state office and Morgan did a great job with my parents auto insurance and insuring my family home."
We responded:
"Thanks for sharing, Jolly!"
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Jenny Gillespie

October 28, 2025

5  out of  5
rating by Jenny Gillespie
"This insurance company has been more than helpful. They have saved me money and time"
We responded:
"Thanks for the kind review, Jenny!"
Profile photo of Stacy Jordan

Stacy Jordan

October 12, 2025

5  out of  5
rating by Stacy Jordan
"Jenifer took such great care of us. Saving money and covering both our house and our vehicles. 10/10 excellent customer service!"
We responded:
"Thank you for the 5 star review, Stacy!"
Profile photo of Jacob Ranson

Jacob Ranson

October 10, 2025

5  out of  5
rating by Jacob Ranson
"Great service and staff. Resolved my issues with effective communication over the phone. Kaylee was a great help!"
We responded:
"Happy to hear we could be of service, Jacob!"
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Alexys Spaulding

October 9, 2025

5  out of  5
rating by Alexys Spaulding
"Jennifer was super helpful and made the process of switching over so easy. She was able to save me on my monthly bill AND included renters insurance."
We responded:
"Thank you for sharing, Alexys!"
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samantha shuck

October 9, 2025

5  out of  5
rating by samantha shuck
"Fantastic service from Kaylee! She’s always pleasant, professional, and genuinely cares about providing a great experience. I really appreciate her attention to detail and positive attitude every time."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Kaylee provided you with such a pleasant and professional experience. Your appreciation of her attention to detail and positive attitude means a lot to us. We'll be sure to share your feedback with her!"
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Samantha Hill

October 8, 2025

5  out of  5
rating by Samantha Hill
"Incredibly helpful. Are compassionate and very caring. Been with State Farm for 34 years!"
We responded:
"Thank you for your kind words and loyalty over the past 34 years! We're grateful to have you with State Farm and appreciate your trust in us. "
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Mendy Atkins

October 8, 2025

5  out of  5
rating by Mendy Atkins
"When my ins co of 15 years doubled my homeowners premium, I decided it was time to switch. Not only did State Farm increase my coverage, they saved me hundreds on my premium. Thanks Jeniffer for taking care of us."
We responded:
"Thank you for sharing your experience! We’re thrilled to hear that Jeniffer was able to provide you with better coverage and save you money. We appreciate your trust in State Farm and look forward to continuing to take care of you."
Profile photo of Dustin Means

Dustin Means

October 7, 2025

5  out of  5
rating by Dustin Means
"Great service"
We responded:
"Thank you for your feedback! We're glad you had a great experience."
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Leslie

September 23, 2025

5  out of  5
rating by Leslie
"Switching over to State Farm and this specific agency was so easy bc they simplified The process for me and made it absolutely pleasant. Not to mention, they reduced my rates by almost 50%. I couldn’t be more satisfied with any other company."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear the process was easy and that we could help reduce your rates significantly. We’re grateful to have you with State Farm!"
Profile photo of Janis

Janis

September 9, 2025

5  out of  5
rating by Janis
"LOVE JC SPEARS STATE FARM, THE LADIES WHO RUN THE FRONT FOR JC ARE AMAZING: THEY WILL WORK WITH YOU AND FOR YOU HARD. A GREAT 8 STAR BUSINESS FOR CERTAIN; YOU CAN'T GO WRONG WITH THESE PEOPLE I PROMISE I'VE NOT 1 REGRET YET YEARS ON"
We responded:
"Thank you so much for your enthusiastic and heartfelt review! We're proud to have such a dedicated team at JC Spears State Farm and thrilled to hear about your positive experience over the years. Your trust and support mean the world to us!"
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Amanda Nichols

September 6, 2025

5  out of  5
rating by Amanda Nichols
"Morgan was very helpful and really sweet."
We responded:
"Thank you for your kind words! We're glad Morgan was helpful and made your experience a positive one."
Profile photo of Roger Reed

Roger Reed

August 30, 2025

5  out of  5
rating by Roger Reed
"Walked in to get a quote and walked out saving over $100 a month on my car insurance! The staff is super nice and I couldn’t recommend them more!"
We responded:
"Thank you for sharing your great experience! We're happy to hear you saved so much and that our staff made you feel welcome. We appreciate your recommendation!"
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T&Cs Mom

August 25, 2025

5  out of  5
rating by T&Cs Mom
"Morgan was very good and informative. Prices were better than the competitor we used in the past."
We responded:
"Thank you for your kind feedback! We're glad Morgan was informative and that you found our prices to be a great value. We appreciate your business!"